top of page

JOKER HOTEL AND SUITES

DSC_2390Joker pictures.JPG

CAREERS

Welcome to our hotel! We are excited to offer you the opportunity to kick start your career with us. We have a variety of positions available, and we believe that you would be a great addition to our team. Check out our current vacancies and apply today to take the first step towards a fulfilling career in the hospitality industry. We look forward to hearing from you!

HUMAN RESOURCES

Overview:

We are thrilled to announce an opening for the role of HR Manager. We are seeking a skilled and professional individual to join our esteemed team. If you are passionate about human resources and meet the qualifications below, we encourage you to apply immediately.

Job Description:
As the HR Manager, you will play a critical role in ensuring the smooth operation of all HR functions at Joker Hotel and Suites. Your responsibilities will include:

Overseeing recruitment, selection, and onboarding processes
Developing and implementing HR policies and procedures
Managing employee relations and addressing any issues or concerns
Conducting performance reviews and providing feedback
Coordinating training and development programs
Ensuring compliance with labor laws and regulations
Managing payroll and benefits administration
Maintaining accurate and confidential employee records
A minimum of a bachelor's degree in Human Resources, Business Administration, or a related field
At least two years of experience in a similar HR role
Strong understanding of HR principles, practices, and employment laws
Excellent communication and interpersonal skills
Proficiency in using HR software and Microsoft Office applications
Exceptional organizational skills and attention to detail
Professional appearance and demeanor

Please note: This is an on-site position located at Joker Hotel and Suites in Benin, Edo State, Nigeria. It is not a remote role.

Required Qualifications:

Expectations and Skill Set:

Strong leadership and decision-making abilities
Ability to handle sensitive and confidential information with discretion
Excellent problem-solving skills and the ability to resolve conflicts
Ability to multitask and manage multiple priorities in a fast-paced environment
Strong work ethic and reliability
Flexibility to work various shifts, including weekends and holidays

Certifications:

Certifications in Human Resources (e.g., PHR, SPHR, CIPD) are an advantage but not mandatory

What We Offer:

A positive and supportive working environment
Competitive salary
Potential accommodation for the right candidate
Opportunities for career growth and development

Apply now and become a part of the luxurious and professional environment of Joker Hotel and Suites!

Receptionist

Overview:

We are excited to announce an opening for the role of Receptionist. We are seeking dynamic and professional candidates to join our exceptional team. If you have a passion for hospitality and meet the qualifications below, we encourage you to apply immediately.

Job Description:
As a receptionist, you will be the face of Joker Hotel and Suites, providing a warm and welcoming experience for all our guests. Your responsibilities will include:

- Greeting and checking in guests with professionalism and courtesy
- Managing reservations and room assignments
- Answering and directing phone calls
- Handling guest inquiries and resolving any issues promptly
- Providing information about hotel services and local attractions
- Coordinating with housekeeping and other departments to ensure guest satisfaction
- Maintaining a neat and organized reception area

Please note: This is an on-site position located at Joker Hotel and Suites in Benin, Edo State, Nigeria. It is not a remote role.

Required Qualifications:
- A minimum of a higher national diploma; a degree in hospitality or a related field is preferred
- At least two years of experience in a similar role
- Strong communication and interpersonal skills
- Proficiency in using hotel management software and basic computer applications
- Exceptional organizational skills and attention to detail
- Professional appearance and demeanor
- Fluency in English; additional languages are a plus

Expectations and Skill Set:
- Excellent customer service skills with a friendly and approachable attitude
- Ability to multitask and handle stressful situations with ease
- Strong problem-solving skills and the ability to think on your feet
- Reliability and a strong work ethic
- Flexibility to work various shifts, including weekends and holidays

Certifications:
- Certifications in hospitality management or customer service are an advantage but not mandatory

What We Offer:
- A positive and supportive working environment
- Competitive salary
- Potential accommodation for the right candidate
- Opportunities for career growth and development

Apply now and become a part of the luxurious and welcoming world of Joker Hotel and Suites!

Chef

Overview:

We are delighted to announce an opening for the role of Chef. We are seeking a talented and professional individual to join our culinary team. If you are passionate about creating exceptional dining experiences and meet the qualifications below, we encourage you to apply immediately.

Job Description:
As a Chef at Joker Hotel and Suites, you will be responsible for crafting delectable dishes that exceed our guests' expectations. Your responsibilities will include:

- Designing menus that reflect creativity and excellence
- Preparing and presenting high-quality meals
- Overseeing kitchen operations and ensuring food safety standards
- Managing kitchen staff and coordinating their activities
- Monitoring food inventory and ordering supplies as needed
- Collaborating with the management team to enhance the dining experience
- Maintaining a clean and organized kitchen environment

Please note: This is an on-site position located at Joker Hotel and Suites in Benin, Edo State, Nigeria. It is not a remote role.

Required Qualifications:
- A minimum of a diploma in Culinary Arts or a related field
- At least two years of experience as a chef in a reputable establishment
- Expertise in various cooking techniques and cuisines
- Strong understanding of food safety and sanitation practices
- Excellent leadership and team management skills
- Creativity and a passion for culinary arts
- Ability to work efficiently under pressure

Expectations and Skill Set:
- Exceptional culinary skills and attention to detail
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to innovate and adapt to new culinary trends
- Strong work ethic and reliability
- Flexibility to work various shifts, including weekends and holidays

Certifications:
- Culinary certifications (e.g., ServSafe, HACCP) are an advantage but not mandatory

What We Offer:
- A positive and supportive working environment
- Competitive salary
- Potential accommodation for the right candidate
- Opportunities for career growth and development

If you meet the qualifications and are excited about the opportunity to contribute to the culinary excellence of a prestigious hotel, we invite you to apply for the Chef position at Joker Hotel and Suites.

Apply now and become a part of the luxurious and dynamic culinary environment at Joker Hotel and Suites!

Social Media Manager

Overview:
Join our team at Joker Hotel and Suites as a Social Media Manager, where you will be instrumental in enhancing our online presence and engaging with our audience through various social media platforms.

Job Description:
As a Social Media Manager at Joker Hotel and Suites, you will be responsible for developing and implementing social media strategies to promote our brand and engage with our followers. Your responsibilities will include:

Creating and scheduling engaging content for various social media platforms
Monitoring and responding to comments and messages
Analyzing social media metrics and adjusting strategies accordingly
Collaborating with the marketing team to align social media efforts with overall marketing goals
Managing social media advertising campaigns
Staying up-to-date with social media trends and best practices

Please note:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria. Please note that it is not a remote role.

Required Qualifications:

Bachelor's degree in Marketing, Communications, or a related field
Proven experience in social media management
Strong understanding of social media platforms and analytics tools
Excellent written and verbal communication skills
Creative thinking and the ability to generate innovative ideas
Ability to work independently and collaboratively in a team environment

Expectations and Skills:

Strategic thinking and planning abilities
Strong organizational skills and attention to detail
Ability to manage multiple projects and deadlines
Flexibility to adapt to changing priorities
Passion for social media and digital marketing

Certifications:

Certifications in social media marketing are a plus but not mandatory

What We Offer:

Competitive salary and benefits package
Opportunities for professional growth and development
A collaborative and creative work environment

Apply Now If you are a creative and results-driven individual with a passion for social media, we invite you to apply for the Social Media Manager position at Joker Hotel and Suites.

Waiter/Waitress

Overview:
We are excited to announce an opening for the position of Waiter/Waitress at Joker Hotel and Suites. Join our dedicated team and be part of creating exceptional dining experiences for our guests.

Job Description:
As a Waiter/Waitress at Joker Hotel and Suites, you will be an integral part of our dining team, delivering top-notch customer service and ensuring guest satisfaction. Your responsibilities will include:

Greeting and seating guests
Taking food and beverage orders
Serving meals and drinks in a timely manner
Providing menu recommendations and answering questions about menu items
Handling guest inquiries and concerns professionally
Processing payments and ensuring accurate billing

Please note: This is an on-site position located at Joker Hotel and Suites in Benin, Edo State, Nigeria. It is not a remote role.

Required Qualifications:

High school diploma or equivalent
Previous experience in a customer service role is preferred
Excellent communication and interpersonal skills
Ability to work effectively in a team environment
Basic knowledge of food and beverage operations

Expectations and Skills:

Strong customer service orientation
Ability to work under pressure in a fast-paced environment
Attention to detail and the ability to multitask
Flexibility to work evenings, weekends, and holidays
Positive attitude and willingness to learn

Certifications:

Food safety certification is a plus but not required

What We Offer:

Competitive hourly wage
Training and development opportunities
A dynamic and inclusive work environment

Apply now If you are passionate about providing exceptional service and thrive in a hospitality setting, we invite you to apply for the Waiter/Waitress position at Joker Hotel and Suites.

Receptionist

Overview:
Join Joker Hotel and Suites as a Receptionist and be the welcoming face of our establishment. We are looking for a friendly and organized individual to join our team.

Job Description:
As a Receptionist at Joker Hotel and Suites, you will be the first point of contact for guests and visitors, providing exceptional customer service and administrative support. Your responsibilities will include:

Greeting and welcoming guests
Answering phone calls and directing inquiries
Managing reservations and check-ins
Handling guest requests and inquiries promptly
Providing information about hotel facilities and services
Assisting with administrative tasks as needed

Required Qualifications:

High school diploma or equivalent
Previous experience in a customer-facing role is a plus
Excellent communication and interpersonal skills
Proficiency in MS Office and booking systems
Strong organizational abilities and attention to detail

Please note: This is an on-site position located at Joker Hotel and Suites in Benin, Edo State, Nigeria. It is not a remote role.

Expectations and Skills:

Professional appearance and demeanor
Ability to multitask and prioritize tasks effectively
Strong problem-solving skills
Flexibility to work shifts, including evenings and weekends
Ability to handle stressful situations with composure

Certifications:

Certification in hospitality or a related field is advantageous but not mandatory

What We Offer:

Competitive hourly wage
Training and development opportunities
A supportive and collaborative work environment

Apply Now If you excel in providing exceptional customer service and have a passion for hospitality, we invite you to apply for the Receptionist position at Joker Hotel and Suites.

Male/Female Front Desk

Overview:
Join Joker Hotel and Suites as a Male/Female Front Desk professional, where you will be the face of our establishment, providing exceptional service to our guests.

Job Description:
As a Male/Female Front Desk team member at Joker Hotel and Suites, you will play a crucial role in ensuring a smooth guest experience. Your responsibilities will include:

Welcoming and assisting guests at the front desk
Checking guests in and out efficiently
Handling guest inquiries and requests
Providing information about hotel amenities and services
Assisting with reservations and room assignments
Ensuring guest satisfaction during their stay

Please note: This is an on-site position located at Joker Hotel and Suites in Benin, Edo State, Nigeria. It is not a remote role.

Required Qualifications:

High school diploma or equivalent
Previous experience in a customer service role is beneficial
Excellent communication and interpersonal skills
Proficient in using office equipment and computer systems
Ability to work well under pressure

Expectations and Skills:

Strong customer service orientation
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy
Flexibility to work shifts, including evenings and weekends
Professional demeanor and appearance

Certifications:

Certifications in hospitality or customer service are a plus but not required

What We Offer:

Competitive hourly wage
Training and development opportunities
A dynamic and welcoming work environment

Apply Now If you have a passion for providing exceptional service and enjoy interacting with guests, we invite you to apply for the Male/Female Front Desk position at Joker Hotel and Suites.

Guest Relationship Officer

Overview:
Join Joker Hotel and Suites as a Guest Relationship Officer and be a key part of creating memorable experiences for our guests. We are looking for a dedicated individual to build and maintain strong relationships with our valued guests.

Job Description:
As a Guest Relationship Officer at Joker Hotel and Suites, you will be responsible for ensuring exceptional guest satisfaction and loyalty. Your responsibilities will include:

Welcoming guests and ensuring a personalized experience
Building and maintaining strong relationships with guests
Anticipating guest needs and preferences
Handling guest feedback and resolving issues promptly
Coordinating special requests and arrangements for guests
Implementing guest loyalty programs and initiatives

Please note:
This role is based at Joker Hotel and Suites in Benin, Edo State, Nigeria. Please note that it is an on-site position.

Required Qualifications:

Bachelor's degree in Hospitality Management, Marketing, or a related field
Previous experience in guest relations or customer service
Excellent communication and interpersonal skills
Strong problem-solving abilities
Proficiency in MS Office and customer relationship management (CRM) software

Expectations and Skills:

Exceptional customer service orientation
Ability to build rapport and connect with guests
Strong organizational skills and attention to detail
Flexibility to work shifts, including evenings and weekends
Ability to handle challenging situations with empathy and professionalism

Certifications:

Certifications in guest relations or hospitality management are advantageous but not required

What We Offer:

Competitive salary and benefits package
Training and development opportunities
A supportive and inclusive work environment

Apply Now If you are passionate about creating memorable guest experiences and building lasting relationships, we invite you to apply for the Guest Relationship Officer position at Joker Hotel and Suites.

Male and Female Food and Beverage Supervisor

Overview:
Join Joker Hotel and Suites as a Male and Female Food and Beverage Supervisor, where you will oversee the dining experience and ensure exceptional service for our guests. We are looking for dedicated individuals to lead our food and beverage team.

Job Description:
As a Male and Female Food and Beverage Supervisor at Joker Hotel and Suites, you will play a key role in maintaining high standards of service in our dining facilities. Your responsibilities will include:

Supervising food and beverage operations to ensure quality and efficiency
Training and motivating staff to deliver excellent customer service
Monitoring inventory levels and ordering supplies as needed
Handling guest feedback and resolving issues effectively
Ensuring compliance with health and safety regulations
Collaborating with the kitchen team to coordinate menu offerings

Please note:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria. Please note that it is an on-site role.

Required Qualifications:

Diploma or degree in Hospitality Management or a related field
Previous experience in food and beverage service
Strong leadership and interpersonal skills
Knowledge of food and beverage operations and industry trends
Ability to work in a fast-paced environment

Expectations and Skills:

Excellent communication and problem-solving abilities
Leadership skills to motivate and guide a diverse team
Attention to detail and a focus on quality
Flexibility to work shifts, including evenings and weekends
Ability to handle pressure and resolve conflicts calmly

Certifications:

Certifications in food safety and hospitality management are advantageous but not mandatory

What We Offer:

Competitive salary and benefits package
Opportunities for career growth and development
A dynamic and collaborative work environment

Apply Now If you have a passion for delivering exceptional dining experiences and leading a team, we invite you to apply for the Male and Female Food and Beverage Supervisor position at Joker Hotel and Suites.

Join Joker Hotel and Suites as a Male and Female Food and Beverage Supervisor, where you will oversee the dining experience and ensure exceptional service for our guests. We are looking for dedicated individuals to lead our food and beverage team.

Job Description:
As a Male and Female Food and Beverage Supervisor at Joker Hotel and Suites, you will play a key role in maintaining high standards of service in our dining facilities. Your responsibilities will include:

Supervising food and beverage operations to ensure quality and efficiency
Training and motivating staff to deliver excellent customer service
Monitoring inventory levels and ordering supplies as needed
Handling guest feedback and resolving issues effectively
Ensuring compliance with health and safety regulations
Collaborating with the kitchen team to coordinate menu offerings

Location:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria. Please note that it is an on-site role.

Required Qualifications:

Diploma or degree in Hospitality Management or a related field
Previous experience in food and beverage service
Strong leadership and interpersonal skills
Knowledge of food and beverage operations and industry trends
Ability to work in a fast-paced environment

Expectations and Skills:

Excellent communication and problem-solving abilities
Leadership skills to motivate and guide a diverse team
Attention to detail and a focus on quality
Flexibility to work shifts, including evenings and weekends
Ability to handle pressure and resolve conflicts calmly

Certifications:

Certifications in food safety and hospitality management are advantageous but not mandatory

What We Offer:

Competitive salary and benefits package
Opportunities for career growth and development
A dynamic and collaborative work environment

Apply Now:
If you have a passion for delivering exceptional dining experiences and leading a team, we invite you to apply for the Male and Female Food and Beverage Supervisor position at Joker Hotel and Suites.

Auditor

Overview:
Join Joker Hotel and Suites as an Auditor, where you will play a crucial role in ensuring the accuracy and integrity of our financial operations. We are seeking a detail-oriented individual with strong analytical skills to join our team.

Job Description:
As an Auditor at Joker Hotel and Suites, you will be responsible for examining our financial records, systems, and processes to identify any discrepancies or inefficiencies. Your responsibilities will include:

Conducting internal audits to assess financial procedures and compliance
Examining financial statements and documents for accuracy and completeness
Identifying areas for improvement in financial controls and reporting
Providing recommendations to management based on audit findings
Collaborating with various departments to ensure adherence to policies and regulations
Performing risk assessments and developing audit plans

Please note:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria. Please note that it is an on-site role.

Required Qualifications:

Bachelor's degree in Accounting, Finance, or a related field
Professional certification (e.g., CPA, CIA) is preferred
Proven experience in auditing or accounting
Strong knowledge of auditing standards and procedures
Excellent analytical and problem-solving skills

Expectations and Skills:

Attention to detail and accuracy in financial analysis
Strong communication and interpersonal skills
Ability to work independently and collaboratively in a team environment
Proficiency in audit software and Microsoft Office applications
Integrity and ethical conduct in handling sensitive financial information

Certifications:

Professional certifications such as Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) are advantageous but not mandatory.

What We Offer:

Competitive salary and benefits package
Opportunities for professional development and advancement
A supportive and inclusive work environment

Apply Now if you have a keen eye for detail and a passion for ensuring financial integrity, we invite you to apply for the Auditor position at Joker Hotel and Suites.

Female Marketer

Overview:
Join Joker Hotel and Suites as a Female Marketer and become a key part of our marketing team, promoting our services and attracting customers. We are looking for a dynamic and results-driven individual to help drive our business forward.

Job Description:
As a Female Marketer at Joker Hotel and Suites, you will be responsible for developing and implementing marketing strategies to increase brand awareness and drive sales. Your responsibilities will include:

Conducting market research to identify trends and opportunities
Developing marketing campaigns to promote our hotel services
Building and maintaining relationships with clients and partners
Utilizing digital marketing tools and social media platforms effectively
Analyzing marketing data and adjusting strategies to optimize results
Collaborating with the marketing team to achieve company goals

Please note:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria.

Required Qualifications:

Bachelor's degree in Marketing, Business Administration, or a related field
Proven experience in marketing or sales roles
Strong communication and negotiation skills
Proficiency in digital marketing tools and techniques
Creativity and strategic thinking in developing marketing campaigns

Expectations and Skills:

Ability to work independently and as part of a team
Strong organizational and time management skills
Results-driven with a focus on achieving targets
Adaptability to changing market trends and customer preferences
Positive attitude and a passion for marketing

Certifications:

Marketing certifications or courses are beneficial but not mandatory

What We Offer:

Competitive salary and commission structure
Opportunities for professional growth and development
A supportive and collaborative work environment

Apply Now if you are a motivated and creative marketer with a passion for driving business growth, we invite you to apply for the Female Marketer position at Joker Hotel and Suites.

Male and Female cashier

Overview:
Join Joker Hotel and Suites as a Male and Female Cashier, where you will be responsible for handling transactions and providing excellent customer service at our establishment. We are seeking reliable individuals to join our team.

Job Description:
As a Male and Female Cashier at Joker Hotel and Suites, your primary role will involve processing payments, issuing receipts, and providing assistance to customers. Your responsibilities will include:

Greeting customers and processing payments accurately
Handling cash, credit, and debit card transactions
Balancing cash registers and reconciling receipts
Resolving customer queries and issues in a professional manner
Maintaining a clean and organized checkout area
Collaborating with other staff members to ensure smooth operations

Please note:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria. Please note that it is an on-site role.

Required Qualifications:

High school diploma or equivalent
Previous experience in a cashier or customer service role is preferred
Strong numerical and communication skills
Ability to work efficiently in a fast-paced environment
Attention to detail and accuracy in handling transactions

Expectations and Skills:

Excellent customer service and interpersonal skills
Ability to work well in a team and independently
Proficiency in using cash registers and POS systems
Honesty and integrity in handling financial transactions
Flexibility to work shifts, including evenings and weekends

Certifications:

Certifications in cash handling or customer service are advantageous but not mandatory

What We Offer:

Competitive hourly wage and benefits package
Opportunities for growth and advancement within the company
A supportive and inclusive work environment

Apply Now If you have a friendly demeanor and enjoy interacting with customers while providing efficient service, we invite you to apply for the Male and Female Cashier position at Joker Hotel and Suites.

Videographer

Overview:
Join Joker Hotel and Suites as a Videographer, where you will utilize your creative skills to capture and produce high-quality videos for our marketing and promotional purposes. We are looking for a talented individual with a passion for visual storytelling.

Job Description:
As a Videographer at Joker Hotel and Suites, you will be responsible for filming, editing, and producing videos that showcase our hotel services, events, and promotions. Your responsibilities will include:

Planning and executing video shoots to capture engaging content
Editing raw footage to create polished and professional videos
Collaborating with the marketing team to develop video concepts and scripts
Ensuring that video content aligns with the brand's style and messaging
Managing equipment and technical aspects of video production
Staying updated on industry trends and best practices in videography

Please note:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria. Some travel may be required for on-location shoots.

Required Qualifications:

Bachelor's degree in Film, Media Production, or a related field
Proven experience as a videographer or video editor
Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro)
Strong understanding of cinematography and visual storytelling
Ability to work with a creative team to bring ideas to life

Expectations and Skills:

Creativity and attention to detail in video production
Strong communication and collaboration skills
Ability to work independently and manage multiple projects simultaneously
Flexibility to adapt to changing project requirements and timelines
Passion for creating compelling visual content

Certifications:

Certifications in videography or film production are beneficial but not mandatory

What We Offer:

Competitive salary and opportunities for professional development
State-of-the-art equipment and resources for video production
A collaborative and creative work environment

Apply Now if you have a creative vision and technical expertise in videography, we invite you to apply for the Videographer position at Joker Hotel and Suites.

Hotel Manager

Overview:
Join Joker Hotel and Suites as a Hotel Manager, where you will lead our team in providing exceptional guest experiences and ensuring the smooth operation of our hotel. We are seeking a dynamic individual with strong leadership skills and a passion for hospitality.

Job Description:
As a Hotel Manager at Joker Hotel and Suites, you will oversee all aspects of hotel operations, including guest services, staff management, and financial performance. Your responsibilities will include:

Managing daily hotel operations to ensure guest satisfaction and operational efficiency
Supervising and training staff members to deliver high-quality service
Developing and implementing strategies to increase revenue and occupancy rates
Monitoring and analyzing financial performance and preparing budgets
Maintaining compliance with health, safety, and licensing regulations
Resolving guest issues and ensuring a positive guest experience

Please note:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria.

Required Qualifications:

Bachelor's degree in Hospitality Management, Business Administration, or a related field
Proven experience in hotel management or a similar role
Strong leadership and decision-making skills
Excellent communication and interpersonal abilities
Proficiency in hotel management software and MS Office

Expectations and Skills:

Strategic thinking and problem-solving skills
Ability to lead and motivate a diverse team
Strong attention to detail and organizational skills
Adaptability to changing priorities and situations
Commitment to delivering exceptional guest service

Certifications:

Certifications in Hospitality Management or related fields are advantageous but not mandatory

What We Offer:

Competitive salary and benefits package
Opportunities for professional growth and advancement
Supportive work environment with a focus on employee development

Apply Now If you have a passion for hospitality and a track record of success in hotel management, we invite you to apply for the Hotel Manager position at Joker Hotel and Suites.

Phoner Handler

Overview:
Join Joker Hotel and Suites as a Phone Handler, where you will be responsible for managing phone calls, assisting callers with inquiries, and providing excellent customer service over the phone. We are looking for a polite and efficient individual to join our team.

Job Description:
As a Phone Handler at Joker Hotel and Suites, your primary role will involve answering incoming calls, directing calls to the appropriate department, and assisting callers with their queries. Your responsibilities will include:

Answering and managing a high volume of incoming calls in a professional manner
Providing information about hotel services, room availability, and rates to callers
Transferring calls to the appropriate staff members or departments
Taking messages accurately and forwarding them promptly
Handling customer complaints and issues with empathy and patience
Maintaining call logs and records of customer interactions

Please note:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria.

Required Qualifications:

High school diploma or equivalent
Previous experience in customer service or a call center role is preferred
Excellent verbal communication skills and a pleasant phone manner
Ability to multitask and work efficiently in a fast-paced environment
Proficiency in using phone systems and basic computer applications

Expectations and Skills:

Strong customer service orientation and problem-solving skills
Ability to remain calm and courteous under pressure
Attention to detail and accuracy in handling calls and messages
Team player with a positive attitude and willingness to learn
Flexibility to work shifts, including evenings and weekends

Certifications:

Customer service or call center training certificates are beneficial but not mandatory

What We Offer:

Competitive hourly wage and opportunities for advancement
Training and support to enhance your customer service skills
A collaborative and inclusive work environment

Apply Now If you have excellent communication skills and enjoy assisting customers over the phone, we invite you to apply for the Phone Handler position at Joker Hotel and Suites.

Social Media Marketer

Overview:
Join Joker Hotel and Suites as a Social Media Marketer, where you will be responsible for developing and executing social media strategies to increase brand awareness, engage followers, and drive traffic to our hotel's online platforms. We are looking for a creative and results-driven individual to join our marketing team.

Job Description:
As a Social Media Marketer at Joker Hotel and Suites, your primary role will involve managing the hotel's social media accounts, creating engaging content, and analyzing performance metrics. Your responsibilities will include:

Developing and implementing social media strategies to achieve marketing goals
Creating and scheduling content for various social media platforms
Engaging with followers and responding to comments and messages
Monitoring social media trends and industry developments
Analyzing social media metrics and preparing performance reports
Collaborating with the marketing team to align social media efforts with overall marketing strategies

Please note:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria.

Required Qualifications:

Bachelor's degree in Marketing, Communications, or a related field
Proven experience in social media marketing or digital marketing
Strong understanding of social media platforms and best practices
Excellent written and verbal communication skills
Proficiency in social media management tools and analytics

Expectations and Skills:

Creative thinking and the ability to generate engaging content
Strong analytical skills to interpret social media metrics
Ability to multitask and manage multiple social media accounts
Team player with excellent collaboration and communication skills
Up-to-date knowledge of social media trends and technologies

Certifications:

Certifications in social media marketing or digital marketing are advantageous but not mandatory

What We Offer:

Competitive salary and benefits package
Opportunities for professional growth and career development
A supportive and collaborative work environment

Apply Now If you have a passion for social media marketing and a track record of driving engagement and growth on social platforms, we invite you to apply for the Social Media Marketer position at Joker Hotel and Suites.

Barman/Mixologist

Overview:
Join Joker Hotel and Suites as a Barman/Mixologist, where you will showcase your creativity and expertise in crafting exceptional cocktails and providing top-notch bar service to our guests. We are seeking a skilled and passionate individual to join our bar team.

Job Description:
As a Barman/Mixologist at Joker Hotel and Suites, you will be responsible for preparing and serving a variety of beverages, creating unique cocktail recipes, and ensuring an enjoyable bar experience for our guests. Your responsibilities will include:

Mixing and serving alcoholic and non-alcoholic drinks according to standard recipes
Engaging with guests to recommend drinks and provide personalized service
Maintaining cleanliness and organization in the bar area
Monitoring and restocking bar inventory
Developing new cocktail recipes and specials
Adhering to responsible alcohol service practices

Please note:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria.

Required Qualifications:

Previous experience as a bartender or mixologist
Knowledge of cocktail recipes and drink preparation techniques
Excellent customer service and communication skills
Ability to work in a fast-paced environment and handle multiple orders
Certification in bartending or mixology is a plus

Expectations and Skills:

Creativity and passion for mixology
Attention to detail in drink presentation and service
Ability to work effectively both independently and as part of a team
Strong knowledge of spirits, wines, and bar equipment
Flexibility to work evening shifts and weekends

Certifications:

Bartending or mixology certifications are beneficial but not mandatory

What We Offer:

Competitive hourly wage and tips
Opportunities for professional development and training
A lively and dynamic work environment

Apply Now if you have a flair for mixology and a dedication to providing exceptional bar service, we invite you to apply for the Barman/Mixologist position at Joker Hotel and Suites.

Porters

Overview:
Join Joker Hotel and Suites as a Porter, where you will play a crucial role in providing excellent guest service by assisting with luggage handling, guest transportation, and maintaining the overall appearance of the hotel entrance and public areas. We are looking for dedicated individuals who take pride in ensuring a positive guest experience.

Job Description:
As a Porter at Joker Hotel and Suites, your primary responsibilities will include assisting guests with their luggage, providing directions and information, and ensuring the cleanliness and tidiness of the hotel entrance and public spaces. Your duties will involve:

Greeting guests upon arrival and departure with a friendly and welcoming attitude
Assisting guests with luggage, including loading and unloading from vehicles
Providing information about hotel services, facilities, and local attractions
Transporting guests to and from the airport or other destinations as needed
Maintaining cleanliness and orderliness in the hotel entrance, lobby, and public areas
Collaborating with the front desk and other hotel staff to ensure guest needs are met efficiently

Location:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria.

Required Qualifications:

High school diploma or equivalent
Previous experience in a customer service or hospitality role is preferred
Strong communication and interpersonal skills
Physical ability to lift and move luggage and stand for extended periods
Valid driver's license for transporting guests (if required)

Expectations and Skills:

Customer-focused mindset with a commitment to providing exceptional service
Attention to detail and a proactive approach to guest needs
Team player who can work effectively with colleagues across departments
Ability to handle multiple tasks and prioritize effectively
Flexibility to work shifts, including evenings, weekends, and holidays

Certifications:

Driver's license (if required for guest transportation) is beneficial but not mandatory

What We Offer:

Competitive hourly wage and opportunities for advancement
Training and support to enhance your customer service skills
A welcoming and inclusive work environment

Apply Now If you enjoy interacting with guests and ensuring their comfort and satisfaction, we invite you to apply for the Porters position at Joker Hotel and Suites.

Stock Keeper

Overview:
Join Joker Hotel and Suites as a Stock Keeper, where you will be responsible for managing inventory, maintaining stock levels, and ensuring efficient storage and distribution of supplies within the hotel. We are looking for a detail-oriented individual to join our team.

Job Description:
As a Stock Keeper at Joker Hotel and Suites, your primary role will involve overseeing the hotel's inventory, tracking stock levels, and coordinating with various departments to fulfill supply needs. Your responsibilities will include:

Receiving and inspecting deliveries of supplies and materials
Recording and updating inventory levels in the system
Organizing and storing stock in designated areas
Monitoring stock levels and initiating reorder requests as needed
Conducting regular inventory audits to ensure accuracy
Collaborating with purchasing and other departments to coordinate stock movements

Please note:
This position is based at Joker Hotel and Suites in Benin, Edo State, Nigeria.

Required Qualifications:

High school diploma or equivalent
Previous experience in a stock keeping or inventory management role is preferred
Basic computer skills for inventory tracking
Strong organizational and time management skills
Ability to lift and move heavy boxes or supplies

Expectations and Skills:

Attention to detail and accuracy in maintaining inventory records
Ability to work independently and prioritize tasks effectively
Good communication skills to collaborate with different departments
Knowledge of inventory management best practices
Flexibility to work shifts and handle occasional overtime as needed

Certifications:

Certification in inventory management or related field is advantageous but not mandatory

What We Offer:

Competitive hourly wage and opportunities for growth
Training and support to enhance your inventory management skills
A collaborative and supportive work environment

Apply Now If you have a keen eye for detail and a knack for organizing and managing stock efficiently, we invite you to apply for the Stock Keeper position at Joker Hotel and Suites.

bottom of page